Last Updated: March 12, 2026

1. Introduction

This Coaching Agreement ("Agreement") is entered into by and between Coco Pierrel, acting on behalf of Eat Shed Glow LLC ("Coach"), and the purchaser ("Client") of Eat Shed Glow® coaching, effective as of the date of purchase and continuing until completion of the selected coaching period.

WHEREAS, Client desires to engage Coach for nutrition education and lifestyle coaching services through Eat Shed Glow®; and

WHEREAS, Coach agrees to provide such services under the terms and conditions set forth herein;

NOW, THEREFORE, in consideration of the mutual promises and covenants contained herein, the parties agree as follows:

2. Services Provided

Eat Shed Glow® offers one fully personalized 1:1 weight loss coaching method available in three lengths:

Eat Shed Glow® 1:1 Weight Loss Coaching, 6 Weeks ($2,450)

• One (1) Initial Deep Dive Session (60 minutes via Zoom)

• One (1) Personalized Eat Shed Glow® Roadmap (40+ page PDF, delivered within 2 business days)

• Six (6) Weekly Follow-Up Coaching Sessions (30 minutes each via Zoom)

• Direct text access to Coco (Monday to Friday, 9:00 AM to 5:00 PM EST)

Eat Shed Glow® 1:1 Weight Loss Coaching, 8 Weeks ($2,950)

• One (1) Initial Deep Dive Session (60 minutes via Zoom)

• One (1) Personalized Eat Shed Glow® Roadmap (40+ page PDF, delivered within 2 business days)

• Eight (8) Weekly Follow-Up Coaching Sessions (30 minutes each via Zoom)

• Direct text access to Coco (Monday to Friday, 9:00 AM to 5:00 PM EST)

Eat Shed Glow® 1:1 Weight Loss Coaching, 12 Weeks ($3,550)

• One (1) Initial Deep Dive Session (60 minutes via Zoom)

• One (1) Personalized Eat Shed Glow® Roadmap (40+ page PDF, delivered within 2 business days)

• Twelve (12) Weekly Follow-Up Coaching Sessions (30 minutes each via Zoom)

• Direct text access to Coco (Monday to Friday, 9:00 AM to 5:00 PM EST)

Eat Shed Glow® Snacking Guide (Free)

• Instant PDF download upon purchase

• 50 high-protein weight loss snacks with brands and portions

• Non-refundable digital product

Client acknowledges that Coach does not guarantee specific results and is not a licensed medical provider or psychotherapist.

3. Compensation & Payment

Client agrees to compensate Coach as follows:

• Eat Shed Glow® 1:1 Weight Loss Coaching, 6 Weeks: $2,450

• Eat Shed Glow® 1:1 Weight Loss Coaching, 8 Weeks: $2,950

• Eat Shed Glow® 1:1 Weight Loss Coaching, 12 Weeks: $3,550

• Eat Shed Glow® Snacking Guide: $0

Payment is due in full at the time of enrollment. Payment plans are available through Klarna at checkout: 4 interest-free payments of $612.50 every 2 weeks, or 24 monthly payments of $117.62 at 13.99% APR (based on 6-week coaching period).

All payments are final and non-refundable.

Coach reserves the right to adjust pricing for future enrollments at any time. Pricing changes do not affect existing agreements.

4. Coaching Duration & Expiration

Eat Shed Glow® 1:1 Weight Loss Coaching must be completed within the allocated coaching window from the start date. A 2-week extension is available for vacation or illness.

The Initial Deep Dive Session must be scheduled within fifteen (15) days of purchase, unless Client is placed on a waitlist. Failure to schedule within the required timeframe will result in coaching expiration without refund.

5. Payment Authorization & Chargebacks

Client authorizes Coach to charge the provided payment method for the full coaching fee at the time of enrollment. Coach is not responsible for overdraft or non-sufficient funds (NSF) charges. Client agrees that all sales are final and non-refundable as clearly stated at point of purchase and throughout this Agreement. Initiating a chargeback or payment dispute through a bank, credit card provider, or payment platform for any reason other than unauthorized use of their payment method shall constitute a material breach of this Agreement. In the event of an unwarranted chargeback, Coach reserves the right to pursue collection action for the full coaching fee, chargeback fees, and reasonable recovery costs, and to report the breach to relevant credit and collections agencies.

6. Refunds

All sales are final. No refunds are issued for Eat Shed Glow® coaching including cancellations, missed sessions, non-participation, or digital products. This includes Eat Shed Glow® 1:1 Weight Loss Coaching in all lengths and any Eat Shed Glow® digital products.

7. Early Termination

Coach reserves the right to terminate this Agreement if continued coaching is not beneficial due to professional or ethical reasons, including but not limited to:

• Suspected eating disorder requiring clinical intervention

• Non-compliance with session guidelines

• Abusive or inappropriate conduct

• Situations where Client requires care beyond the scope of nutrition coaching

Coach reserves the right to immediately terminate this Agreement without refund if Client engages in any of the following:

• Harassment, threatening, abusive, or disrespectful communication toward Coach via any channel including text, email, or social media

• Repeated demands outside the scope of services

• Attempts to coerce refunds through threats, public reviews, or chargebacks

• Any conduct that creates a hostile or unreasonable working environment

Termination under these circumstances is final and no refund will be issued for any portion of the coaching period, including unused sessions.

If terminated by Coach for reasons other than conduct, Client will be refunded for unused follow-up sessions at $150 per session. No refund is issued for the Deep Dive Session, Personalized Roadmap, or any delivered materials.

Client may voluntarily withdraw at any time by providing written notice to coco@thehealthyweightlosscoach.com. Voluntary withdrawal does not entitle Client to a refund.

8. Cancellations & Rescheduling

Sessions require 24-hour notice to reschedule using the confirmation email link or by emailing coco@thehealthyweightlosscoach.com.

No-shows forfeit the session and cannot be rescheduled. This policy ensures commitment to the transformation process.

Two (2) consecutive no-shows may result in termination at Coach's discretion without refund.

Repeated rescheduling patterns that prevent completion within the allocated window do not entitle Client to extensions beyond the standard 2-week extension. Sessions that cannot be accommodated due to Client's scheduling unavailability are forfeited without refund.

9. Client Conduct & Communication Standards

Client agrees to engage with Coach in a respectful and professional manner at all times. Text and email communication must remain within the scope of the coaching and within designated hours (Monday to Friday, 9:00 AM to 5:00 PM EST). Coach is not obligated to respond to communications outside of business hours, on weekends, or to messages that are abusive, threatening, or outside the scope of nutrition coaching services.

Coach reserves the right to establish reasonable communication boundaries at any time. Persistent contact outside designated hours, excessive messaging, or communications that extend beyond the scope of nutrition coaching may result in termination under Section 7 without refund.

Client acknowledges that results depend entirely on their own effort, consistency, and commitment to applying the strategies provided. Dissatisfaction with personal results due to non-compliance, inconsistency, or failure to follow guidance does not constitute grounds for a refund or dispute.

10. Zoom Session Guidelines

Sessions must be attended on time and in a distraction-free environment. Sessions may not be conducted while walking, driving, or engaging in unrelated activities. Clients must have video enabled for coaching effectiveness. Coach reserves the right to end any session that does not meet these guidelines, and the session will be marked as completed.

11. Scope of Services & Professional Boundaries

Coach provides nutrition education and lifestyle coaching only. Coach does not provide and is not qualified to provide:

• Medical advice or diagnosis

• Psychotherapy or mental health treatment

• Treatment for eating disorders (including anorexia, bulimia, and binge eating disorder)

• Meal plans requiring a registered dietitian license

• Advice on medication dosage or changes

If Coach determines that Client's needs exceed the scope of nutrition coaching, Coach may refer Client to appropriate professionals and/or terminate the Agreement under Section 7.

12. Intellectual Property Rights

All materials provided by Coach, including the Eat Shed Glow® Roadmap, recipes, visual tools, and method are proprietary and copyrighted. Client may not:

• Copy, distribute, or share any materials

• Photograph or screenshot materials for distribution

• Use any materials for business, teaching, coaching, or commercial purposes

Materials are for personal use only. Unauthorized distribution or reproduction constitutes a breach of this Agreement and may result in legal action. © 2026 Eat Shed Glow LLC. All rights reserved.

13. Confidentiality

Both parties agree to maintain confidentiality. Coach will not disclose Client's personal health information without explicit written consent. Coach may use anonymized, non-identifying case studies or general outcome data for professional and marketing purposes. Client agrees not to disclose proprietary Eat Shed Glow® methods, frameworks, or materials to third parties.

Client agrees not to make disparaging, defamatory, or misleading public statements about Coach, Eat Shed Glow LLC, or its services on any platform including but not limited to Google, Yelp, social media, or review sites. This obligation survives termination of this Agreement. Coach reserves the right to pursue legal remedies for defamatory or false statements that cause reputational or financial harm.

14. Client Responsibilities

Client agrees to:

• Provide accurate and complete health and nutrition information

• Disclose any medical conditions, medications (including GLP-1 drugs), allergies, or eating disorder history

• Participate fully in scheduled sessions

• Apply the strategies provided

• Understand that results depend on their own efforts, consistency, and commitment

• Notify Coach of any changes in health status or medications during the coaching period

15. Between-Session Support

Eat Shed Glow® coaching clients may contact Coach via text (Monday to Friday, 9:00 AM to 5:00 PM EST) or email (anytime). Coach will respond within 24 business hours. Text support is for quick questions and real-time guidance, not extended coaching conversations.

Between-session support does not constitute emergency services. In case of a medical emergency, Client should contact their physician or call 911.

16. Medical Disclaimer

Coach is a Certified Integrative Nutritionist credentialed through the Institute for Integrative Nutrition (IIN). Coach is not a licensed medical provider, registered dietitian, or psychotherapist. Eat Shed Glow® provides nutrition education and coaching, not medical advice, diagnosis, or treatment. Client agrees to consult their healthcare provider before making major health, dietary, or lifestyle changes, especially if pregnant, nursing, taking medications including GLP-1 drugs (Ozempic, Wegovy, Mounjaro), or managing any health conditions.

17. Assumption of Risk & Release of Liability

Client assumes all risks associated with dietary and lifestyle changes made as a result of coaching. Client releases Eat Shed Glow LLC, Coco Pierrel, and all employees, contractors, and affiliates from all claims, liabilities, damages, or losses arising from participation in any Eat Shed Glow® coaching, except in cases of gross negligence or willful misconduct.

18. Indemnification

Client agrees to indemnify and hold harmless Eat Shed Glow LLC, Coco Pierrel, and all employees, contractors, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Client's misuse of materials

• Failure to consult appropriate medical professionals

• Misrepresentation of health information

• Breach of this Agreement

19. Force Majeure

Neither party shall be liable for delays or failure to perform obligations due to circumstances beyond their reasonable control, including but not limited to illness, natural disaster, pandemic, technology failure, or government action. In such cases, the affected party will notify the other party promptly and both parties will work in good faith to reschedule or adjust services.

20. Arbitration & Governing Law

Any disputes arising from this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Consumer Arbitration Rules. Arbitration shall take place in Fairfield County, Connecticut, or remotely via video conference at Coach's discretion. This Agreement is governed by the laws of the State of New York. Each party shall bear their own arbitration costs unless the arbitrator determines otherwise.

21. Insurance Representation

Client warrants that they are covered by a health insurance policy or have the means to access medical care if needed during the course of the coaching period.

22. Limited Liability Clause

Eat Shed Glow LLC makes no guarantees regarding specific weight loss outcomes. Results vary by individual based on effort, compliance, medical history, and other factors. In no event shall Coach's total liability exceed the amount paid by Client for the specific coaching period in question. Client waives all claims against Eat Shed Glow LLC and its representatives beyond this amount, except where prohibited by law.

23. Partnerships & Referrals

Coach may recommend therapeutic support through partners such as Refresh Therapy NYC for clients needing additional support for emotional eating or psychological factors affecting their relationship with food. Coach may recommend Midi Health for clients who need medical and hormonal support alongside their nutrition journey. Such services are separate from and not included in Eat Shed Glow® coaching. Coach receives no compensation for referrals and assumes no liability for services provided by third-party professionals.

24. Electronic Agreement & Consent

By enrolling in Eat Shed Glow® online, Client agrees that electronic acceptance (including clicking "purchase," "enroll," or similar buttons) constitutes a valid and binding signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Uniform Electronic Transactions Act (UETA). Client confirms they have read, understood, and agree to all terms outlined in this Agreement.

25. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

26. Entire Agreement

This Agreement constitutes the full understanding between the parties and supersedes all prior agreements, representations, or understandings. No amendment shall be effective unless made in writing and signed by both parties.

By enrolling in Eat Shed Glow®, Client acknowledges and agrees to all terms outlined above.

© 2026 Eat Shed Glow LLC. All rights reserved.